Privacy Policy

Effective date: 17 April 2026

This Privacy Policy explains how Hobart, operating the website hobart-casino.net, collects, uses, stores, shares and protects personal information in connection with its website, account registration processes, customer support, compliance checks and related gambling services. For the purposes of applicable privacy law, Hobart acts as the controller of personal information processed through hobart-casino.net.

Hobart is committed to handling personal information in a lawful, fair and transparent manner consistent with the Privacy Act 1988 (Cth), the Australian Privacy Principles, the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), associated rules and other applicable legal and regulatory obligations. Where the processing of information is necessary to deliver gambling-related services, verify identity, prevent fraud, manage responsible gambling measures, or comply with legal duties, Hobart may process personal information on the basis that such processing is required for contractual performance, compliance with legal obligations, legitimate business interests, and where required, the individual’s consent.

By registering an account, using hobart-casino.net, submitting information through the website, or contacting Hobart, you acknowledge that your personal information may be processed as described in this Privacy Policy. If you do not agree with this Policy, you should not use the website or submit personal information through it.

Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• the hobart-casino.net website;
• account registration and account management processes;
• customer support interactions by email at [email protected];
• identity verification and know your customer checks;
• payment, betting, withdrawal and fraud monitoring systems;
• responsible gambling, security and compliance procedures; and
• analytics, technical logs and website administration tools.

This Policy is intended to be easy to navigate for users seeking information about Hobart, including users searching for terms such as hobart casino, casino hobart, casino in hobart, casino in hobart australia, hobart casino hotel, hobart casino opening hours and online Casino. References to such terms do not alter the legal effect of this Privacy Policy.

Information We Collect

Hobart may collect and process a range of personal information depending on how you interact with the website and services.

Personal Details

We may collect identifying and contact information, including:

• full name;
• date of birth;
• residential address;
• postal address;
• email address;
• telephone number where provided;
• username or account identifier;
• government-issued identification details;
• nationality or country of residence where required for compliance; and
• any information you provide when corresponding with us.

Account and Gambling Activity Information

To operate an online Casino service and manage user accounts, we may collect:

• registration details;
• account preferences;
• deposits and withdrawal requests;
• betting and gaming history;
• records of participation in Casino games, Casino games online, roulette, pokies and other available products;
• account balance information;
• bonus or promotional participation records where relevant;
• self-exclusion, cooling-off, deposit limit or other account restriction settings; and
• records of account suspension, closure or reactivation.

Financial and Transaction Information

We may collect information connected with payments and financial monitoring, including:

• payment method type;
• masked card or bank details where applicable;
• billing information;
• deposit and withdrawal amounts;
• transaction timestamps;
• payment processor reference numbers;
• source of funds information where legally required; and
• records needed to investigate chargebacks, disputed transactions or suspicious activity.

Hobart does not intentionally store full payment card details unless required and permitted by law and secured in accordance with industry requirements.

KYC and Verification Documents

To comply with identity verification, age verification, fraud prevention and AML/CFT obligations, we may collect copies or extracts of documents such as:

• passport;
• driver licence;
• national identity document;
• proof of address documents, such as utility bills or bank statements;
• source of wealth or source of funds documents;
• selfie or live verification image where used for identity checks;
• sanctions, politically exposed person and adverse media screening results; and
• any additional documents reasonably required to validate identity or transactions.

Correspondence and Support Records

If you contact Hobart, we may retain:

• email correspondence sent to or from [email protected];
• complaint records;
• requests for technical assistance;
• responsible gambling communications;
• account review communications; and
• records of any instructions or consents you provide.

Technical, Device and Usage Data

When you use hobart-casino.net, certain technical information may be collected automatically, including:

• IP address;
• browser type and version;
• operating system;
• device identifiers;
• language settings;
• login date and time;
• pages viewed and navigation paths;
• referring website addresses;
• cookie identifiers;
• geolocation data derived from IP or device settings where permitted;
• security logs;
• failed login attempts; and
• website performance and diagnostic records.

Sensitive Information

In some circumstances, information collected for compliance or safer gambling purposes may be treated as sensitive information under applicable law, for example where documents reveal biometric, health-related or similar data. Hobart will only collect sensitive information where reasonably necessary, authorised by law, or provided with valid consent.

How We Use Your Information

Hobart uses personal information only where there is a clear legal basis and business need to do so.

Providing Services and Managing Accounts

We use personal information to:

• create and administer user accounts;
• confirm eligibility to use the services;
• process deposits, bets, winnings and withdrawals;
• provide access to Casino online products and related website functions;
• verify account ownership;
• maintain transaction histories;
• respond to service requests; and
• enforce our terms, conditions and internal controls.

Identity Verification and Legal Compliance

We use personal information to comply with legal obligations, including:

• age verification;
• identity verification;
• AML/CFT compliance checks;
• fraud detection and prevention;
• sanctions screening;
• source of funds and source of wealth assessments where required;
• suspicious matter monitoring and reporting;
• record-keeping obligations;
• dispute handling; and
• responding to lawful requests from regulators, courts, law enforcement agencies or competent authorities.

Safety, Security and Responsible Gambling

We may process information to:

• protect users and the platform from unauthorised access;
• investigate account misuse, collusion, bonus abuse, payment fraud or other prohibited conduct;
• implement account restrictions;
• support responsible gambling measures;
• identify patterns suggesting harmful gambling behaviour; and
• maintain the integrity of Casino games and operational systems.

Research, Analytics and Service Improvement

We may use personal information, aggregated information and de-identified information to:

• analyse website performance;
• improve user experience;
• test and develop platform features;
• monitor the popularity and functionality of content relevant to searches such as casino in hobart or hobart casino hotel;
• assess product demand and service quality; and
• conduct internal reporting and business planning.

Where feasible, research and analytics are performed using aggregated or de-identified datasets.

Marketing Communication

Hobart may use personal information to send service-related messages and, where lawful, marketing communications concerning account-related products, service updates or offers.

Service Messages

Service and administrative messages may be sent where necessary to:

• confirm registration;
• verify email address;
• notify users of account activity;
• advise of important changes to terms or this Privacy Policy;
• communicate security alerts;
• request identity documents; or
• inform users about responsible gambling or compliance matters.

These communications are generally not promotional and may be necessary to provide the service.

Marketing Messages and Opt-Out

Where Hobart sends marketing by email, users may opt out at any time by:

• using the unsubscribe mechanism included in the email, where available; or
• contacting [email protected] and requesting removal from marketing communications.

Hobart will action opt-out requests within a reasonable period, subject to any message that must still be sent for legal, security or service administration purposes. Hobart does not sell personal information to unrelated third parties for their own direct marketing purposes.

Obtaining Personal Information

Hobart collects personal information from a variety of sources.

Information Collected Directly From You

We collect information directly when you:

• register an account;
• fill in forms on hobart-casino.net;
• upload identification or verification documents;
• make deposits or request withdrawals;
• participate in betting or gaming activity;
• send emails to [email protected]; or
• otherwise provide information during account reviews or responsible gambling processes.

Information Collected Automatically

Technical and usage information is collected automatically through cookies, server logs and similar technologies when you interact with the website.

Information Obtained From Third Parties

We may also obtain information from third parties, including:

• identity verification providers;
• payment service providers;
• fraud prevention and cybersecurity providers;
• AML/CFT screening databases;
• analytics providers;
• affiliated companies within the Hobart corporate group, where applicable; and
• public registers, law enforcement bodies or regulatory authorities where legally authorised.

If you provide personal information relating to another person, you must ensure you are authorised to do so and that the individual understands how their information may be used.

Cookies and Similar Technologies

Hobart may use cookies, pixels, local storage and related technologies to operate and secure hobart-casino.net. These tools may be used to:

• keep users signed in where appropriate;
• remember preferences;
• detect suspicious behaviour;
• measure website traffic and usage trends;
• support website functionality; and
• improve content relevance and performance.

You may be able to control some cookies through your browser settings. However, disabling certain cookies may affect website functionality, login security, or access to parts of the online Casino service.

Data Recipients

Access to personal information is limited to persons who need it for legitimate business, legal or operational purposes. Depending on the purpose of processing, information may be accessed by:

• authorised employees and compliance personnel;
• customer support staff;
• payments, risk and fraud teams;
• IT, cybersecurity and systems administration personnel;
• responsible gambling and dispute handling staff;
• auditors, legal advisers and professional consultants under confidentiality obligations; and
• affiliated entities within the Hobart group, where access is necessary for administration, compliance, security or support.

All internal access should be governed by role-based permissions and confidentiality obligations.

Releasing Data to Third Parties

Hobart may disclose personal information to third parties where such disclosure is necessary, lawful and proportionate.

Operational Service Providers

We may share information with third parties that help us operate the website and services, including:

• hosting and cloud service providers;
• identity verification providers;
• payment processors and banking partners;
• fraud detection and cybersecurity vendors;
• analytics and website support providers; and
• game or software providers where required to deliver Casino games online.

Legal and Regulatory Disclosures

We may disclose personal information where required or authorised by law, including to:

• courts and tribunals;
• law enforcement agencies;
• regulatory bodies;
• financial intelligence units;
• government authorities; and
• other parties in connection with legal claims, investigations or statutory reporting duties.

Corporate and Business Transfers

If Hobart undergoes a merger, restructuring, asset sale, financing transaction or business transfer, personal information may be disclosed to prospective or actual counterparties and advisers, subject to appropriate confidentiality and legal safeguards.

International Disclosure

Some service providers may store or process personal information outside Australia. Where overseas disclosure occurs, Hobart will take reasonable steps to ensure that personal information receives a level of protection consistent with applicable Australian privacy requirements, including contractual safeguards, security assessments, and disclosure only where necessary for service delivery or compliance.

Data Retention

Hobart retains personal information only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including legal, regulatory, accounting, fraud prevention and dispute resolution requirements.

For AML/CFT and related compliance purposes, Hobart may retain identity records, transaction records, verification materials and associated compliance files for a minimum of 5 years where required by law. In some cases, a longer retention period may apply where:

• an account remains active;
• there is an unresolved dispute or investigation;
• legal proceedings are anticipated or ongoing;
• regulatory expectations require extended retention; or
• records are needed to protect Hobart’s legal rights and legitimate interests.

After the applicable retention period ends, Hobart will take reasonable steps to delete, destroy or de-identify personal information, unless continued retention is permitted or required by law.

Where a user requests erasure or deletion, Hobart will consider the request in light of applicable law. Please note that complete deletion may not be possible while information is required for legal compliance, security, anti-fraud measures or record-keeping obligations. Once mandatory retention periods, including the 5-year AML/CFT period where applicable, have expired, Hobart will assess whether the information can be securely erased or de-identified.

Security of Your Data

Hobart uses technical and organisational measures designed to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

These measures may include:

• ID and password protections;
• role-based access controls;
• multi-factor authentication for internal systems where appropriate;
• encryption in transit using secure protocols;
• encryption or equivalent safeguards for stored data where appropriate;
• secure document storage;
• logging and monitoring of account access;
• vulnerability management and system patching;
• staff confidentiality obligations and training; and
• incident response and breach management procedures.

Although Hobart seeks to apply appropriate security standards, no online system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their login details and should contact [email protected] promptly if they suspect unauthorised access or a security incident affecting their account.

Your Rights

Subject to applicable Australian law and any overriding legal obligations, you may have the right to request:

• access to personal information held about you;
• correction of inaccurate, out-of-date, incomplete or misleading information;
• information about how your personal information is handled;
• withdrawal from marketing communications;
• review of certain decisions affecting account access where appropriate; and
• deletion or de-identification of personal information where retention is no longer required by law.

To exercise these rights, please contact [email protected]. Hobart may need to verify your identity before actioning a request. In some circumstances, Hobart may lawfully refuse a request, for example where granting it would prejudice an investigation, breach legal obligations, compromise fraud controls, or affect the rights of others. If a request is refused, Hobart will generally explain the reason unless legally restricted from doing so.

Complaints and Contacting Us

If you have a question, concern or complaint about this Privacy Policy or the handling of your personal information, you may contact Hobart by email at:

• [email protected]

Hobart will investigate privacy complaints and aim to respond within a reasonable time. If you are dissatisfied with the outcome, you may have the right to lodge a complaint with the Office of the Australian Information Commissioner.

Office of the Australian Information Commissioner Website: https://www.oaic.gov.au/

Third-Party Websites

The hobart-casino.net website may contain links to third-party websites or services. Hobart is not responsible for the privacy practices, content or security of external websites. Users should review the privacy policies of any third-party websites they access.

Children and Age Restrictions

Hobart does not knowingly provide gambling services to minors or intentionally collect personal information from persons who are under the legal age required to participate in gambling activities. Age verification checks may be undertaken at registration, before withdrawals, or at any stage considered necessary to confirm legal eligibility.

If Hobart becomes aware that information has been collected from a person who is not legally eligible to use the services, Hobart may suspend or close the account, void transactions where permitted, and retain relevant records as necessary for legal and regulatory compliance.

Changes to This Privacy Policy

Hobart may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, business operations or risk controls. The most current version will be made available on hobart-casino.net with the revised effective date.

Where changes are material, Hobart may provide additional notice through the website or by email where appropriate. Continued use of hobart-casino.net after the updated Privacy Policy takes effect constitutes acknowledgement of the revised terms to the extent permitted by law.

Legal References

This Privacy Policy has been prepared with regard to the following Australian legal and regulatory sources, as applicable:

• Privacy Act 1988 (Cth)
• Australian Privacy Principles under the Privacy Act 1988 (Cth)
• Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth)
• Anti-Money Laundering and Counter-Terrorism Financing Rules Instrument 2007 (No. 1)
• Spam Act 2003 (Cth)
• Office of the Australian Information Commissioner guidance on privacy obligations
• AUSTRAC guidance on AML/CFT compliance and record-keeping

Users seeking information about Hobart, including searches for hobart casino, casino hobart, casino in hobart australia or online Casino services, should rely on this Privacy Policy as the governing statement on how personal information is handled by hobart-casino.net.